Our easy & convenient return policy guarantees the legitimate right to the customers’ to Return & Refund the received Gemstones, if they found to be Synthetic/Artificial by any Govt. Authorized/affiliated organization or if the delivered items do not meet the exact product description mentioned on the website. Effective Gems issues a Certificate of Attestation that comes along with each purchased item. Any other use case/scenarios are not applicable to our Return or Exchange Policy.
Effective Gems guarantees new and un-touched stones that are generally prescribed by the Astrologers. Our marketing policy does not involve purchasing or selling any kind of Used Stones.
Retailers that deal with buyback commerce or exchange of used gemstones follow distinctive Business Models that allow them to buy & sale the used ones.
Being one of the most reliable Astrological Gemstone suppliers in the market, we are committed to deliver only Rare, New, and Untouched Gems that are highly recommended for Astrological use.
HOWEVER, YOU CANNOT INITIATE THE RETURN, ONCE THE ORDER RECEIVED IS CONFIRMED & WENT FOR FURTHER PROCESSING BY Effectivegems.com
NB: This condition is only applicable to the LOOSE GEMSTONES
Any purchased gemstones showing the signs of wear or tear, modification, re-shaping to the original item (by any individual/community other than Effectivegems.com) or in a state breakage won’t be eligible for our return criteria.
Processed orders with a special letter engraving, designing element, any types of customization done, etc., won’t be eligible for return, refund, or exchange.
Customers’ can place their return request within 12 working days, once received the item. All the return requests will be invalid or shall not be considered, if doesn’t meet the criterion.